Question: I have been here for at least 10 years and have never received a service award, who can I contact about this?
Answer: Call Carrie Burgan in Human Resources at (313) 577-6816 or send an email to benefits@wayne.edu.
Question: I was a technician before I became a regular full-time employee, is that time counted towards my total years of service?
Answer: Up to one year of technician service is counted toward an employee’s service if that technician assignment was within the same department the employee became a regular full-time employee and without a break in service.
Question: I was a student assistant/instructional assistant/graduate-graduate research assistant/part-time faculty before I became a regular full-time employee, is that time counted towards my total years of service?
Answer: No.
Question: I have taken a leave (or leaves) during my time at the university. How does that affect my years of service?
Answer: Leaves of Absence such as sabbaticals, personal leaves, maternity and child care leaves, military leaves, paid and unpaid illness leaves and administrative leaves are counted in an employees service.
Question: I worked at the university years ago and recently returned. Will that time I spent at the university previously be counted towards my years of service?
Answer: If you returned to the university within three years and your previous assignment was as a regular full-time employee, that service will be counted.
Question: I am considering retiring in the next year, what do I need to do to be recognized as a retiree?
Answer: You need to contact the Total Compensation & Wellness Department to officially notify them of your retirement plans.
Question: I received my service award or retiree award brochure in the mail, but I have lost the ordering instructions. What do I need to do to order my award?
Answer: Tracy Hammitt at MTM Recognition, (800) 533-7976 to place your order.
Question: I placed an order for my service or retiree award, but I have not received it. How can I check the status of my order?
Answer: Call Tracy Hammitt at MTM Recognition, (800) 533-7976..
Question: The service or retiree award I ordered was defective. What should I do?
Answer: Call Tracy Hammitt at MTM Recognition, (800) 533-7976.
Question: I received my service award or retiree award brochure, but I will be moving soon. How can I make sure my award is delivered to the correct address?
Answer: Call Tracy Hammitt at MTM Recognition, (800) 533-7976 to have them change your address.